Cyta Contact Point
Home Telephone packages

Home Line Rental

What is line rental?
Line rental is the monthly charge you pay to the provider of your telephone line. You can transfer your telephone line to Cytel UK and enjoy all the benefits of the Call Packages and Cytel UK home line rental in one monthly bill.

How much will it cost to transfer?
Transferring your line rental to Cytel UK from BT is free.
The monthly line rental charge is just £15.08 and it can be as low as £12.48 a month effectively if you pay annually. Cytel UK also offers competitively priced line features such as Call Diversion, Choose to Refuse, Call Waiting; please see below our line features for more details.

Will I be able to keep my number and line features?
Yes, your phone number remains the same and all your line features can be added once the line transfer is complete. You can add, remove or change the features on your line at any point.

Will I be forced to sign a contract?
The line rental service requires 30 days notice to be terminates provided it is not part of a special offer or bundle that is bound to a contract.

What if I need a new Line?
Cytel UK can arrange for a new line to be installed in your premises at very competitive rates. If a recently deactivated line is available and all the wiring is intact there will be no charge, otherwise the new line installation charge will be £102.00

What else can I get with my line?
You can add,

  • Any of the Home Call Packages with free minutes to the UK, Cyprus & Greece and other destinations
  • Unlimited broadband Standard or Superfast fibre
  • The Greek TV channels for continuous home entertainment

Cytel UK Home Line Rental Features
The following Line features are available with Cytel UK Home line rental free of charge.

 141Dial 141 before your call to hide your number from the person you’re calling
 1470If you have permanent number withheld setup, dial 1470 to override it and send your number
 1471Informs you of the number of the last received call
 1475Removes  the latest caller from your 1471 list
 Withhold all callsYour number is never shown when you make a call
Caller DisplaySee the number of the caller before you answer

Extra Features

The following line features are charged at £1.50 a month – No long term contract 

Answer phone 1571Callers leave you a message if you don’t answer or if your line is engaged
Anonymous Call RejectBlock calls from withheld or anonymous numbers
Choose to RefuseStop unwanted or nuisance calls
Call WaitingTells you when another caller is trying to get through when you are on the phone.
Call DiversionDivert your calls to another landline or mobile number
3 Way CallingTalk with two other callers at the same time
Ring BackGet an automatic call back from an engaged number

For further details or assistance talk to us on our free phone number 0800 036 0078