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Help & Support

Our multilingual in-house friendly UK-based customer support team along with our walk-in shop in North London & our online live chat support are open & available Monday – Friday 9am – 5pm,  Saturday 9.30am – 12.30pm as well as out of office hours for any help, assistance or technical issues you’re experiencing with any of our products or services.

Call for assistance
Freephone 0800 036 0078 or 020 8882 5830 (UK)
+4420 8882 5830 (from all other countries) or click live chat support button

Major service outage

Current Service Status

Business Continuity
No known faults 100%
Cloud & Hosting
No known faults 100%
Connectivity
No known faults 100%
Data Centre
No known faults 100%
LAN & WiFi
No known faults 100%
Lines & Calls
No known faults 100%
Mobile
No known faults 100%
Security
No known faults 100%
Servers, Storage & Virtualisation
No known faults 100%
Unified Communications
No known faults 100%
Workplace Computing
No known faults 100%
Additional Outages
No known faults 100%
Greek / Cypriot TV Streaming Service
No known faults 100%