Cyta Contact Point
business packages

Business Line Rental

– CYTEL UK Business Line Rental offered at really competitive rates.
– No more bills from BT – both your line rental and phone calls will be on your one monthly bill from CYTEL UK.
– One point of contact for all your services.
– Line Features like call waiting and caller display are much cheaper compared to BT; you can add line features and we’ll take care of it for you.
– Complementary Mobile Access, enabling you to call overseas from your existing UK Mobile phone, at lower rates.

And now you can transfer your business line rental to CYTEL UK for these extra benefits…


What is line rental?

Line rental is the monthly charge you pay to the provider of your telephone line. For a BT line, this is normally BT, but now you can transfer your line rental to CYTEL UK and enjoy all the benefits of calls and line rental with one monthly bill.

What are the benefits of transferring my line rental to CYTEL UK?

Firstly, you will make savings on your Line Rental and you won’t get any more bills from BT – both your line rental and your calls will be on one monthly bill from CYTEL UK. You can transfer all your existing BT line features such as call minder, caller display and add new line features with CYTEL UK.

How much will it cost?

Transferring your business lines to CYTEL UK won’t cost anything, and the monthly line rental charge is just £11.66 + VAT per single analogue line. CYTEL UK can also offer competitively priced line features such as caller display and call diversion.

What if I need a new Line?

CYTEL UK can arrange to install your new line at really competitive rates. If a recently deactivated line is available at your premises and all the wiring is intact there will be no charge, otherwise the new line installation charge will be £85 + VAT. We use BT Openreach Engineers for all new installs and line faults to ensure the best quality workmanship.

Will I be able to keep my number and phone system?

You will not need to change your number or change any of the telephone equipment. We can install, switch and upgrade analogue, multiline and ISDN lines.

Will I still get bills from BT?

Once you’ve transferred your line rental to CYTEL UK, BT will no longer bill you for it. CYTEL UK will be your single point of contact for bills and any problem with your phone line.

Business Call Packages

CytelBusiness

For businesses that make short duration calls

If your needs require simplicity, then your solution is Cytelbusiness, with extremely competitive cost per minute charges, as shown in the table below:

– UK Local and National calls* and calls to Cyprus landlines at only 2p per minute
– Calls to most UK mobiles at only 10p per minute
– Calls to Cyprus mobiles at only 10p per minute
– Calls to Greece landlines as low as 4p per minute
– Calls to Greece mobiles as low as 20p per minute
– Calls to most EU countries landlines at 5p per minute
– Calls to most EU countries mobiles at 30p per minute
– Calls to USA landlines and mobiles at 5p per minute

* Excludes non geographic numbers (eg 0845, 0870, Internet and premium rate services. Certain mobile numbers (eg original 3G numbers) excluded. A minimum charge of 3p applies.


Cytelbusiness Plus

For businesses that make long duration calls

– Make savings on your call spend by enjoying low cost capped calls to landlines and mobiles.
– UK Local and National calls* and calls to Cyprus landlines capped at only 10p per call
– Calls to most UK mobiles capped at only 25p per call
– Calls to Cyprus mobiles capped at only 20 p per call
– Calls to Greece landlines as low as 4p per minute
– Calls to Greece mobiles as low as 20p per minute
– Calls to most EU countries landlines at 5p per minute
– Calls to most EU countries mobiles at 30p per minute
– Calls to USA landlines and mobiles at 5p per minute

*Excludes non geographic numbers (eg 0845, 0870, Internet and premium rate services). A set up fee of 2p applies for calls to UK landlines and 3p to Cyprus landlines. A set up of 7p applies for calls to UK and Cyprus mobiles. Pence per minute rates apply after 60 minutes. Certain mobile numbers (eg original 3G numbers) excluded.


The following additional benefits apply for both packages at no extra cost

Account Managers

Easy access to information and personal customer service are our hallmarks. It should come as no surprise that our customers can turn to an experienced account manager for Cytel UK’s business products. Offering one-to-one consultation, expert advice and individual attention is the way we do business.

Technical Support

We take our customers seriously. With Cytelbusiness you can call on the support of a dedicated team, hand-picked for their experience in dealing with businesses like yours. All you have to do is to call your business account manager, any time of the day, any day of the week.

Office Broadband

Connect to the internet for unlimited use and an always-on internet connection

– Download at speeds of up to 24 Mbps, upload at up to 1.3 Mbps
– Unlimited usage
– Free wireless router
– Monthly fee: £23.40
– Broadband Activation: £40 (once-off charge)
– Dynamic IP address standard, static IP address provided at £2 per month
– Can be combined with cytabusiness and cytabusiness.plus voice packages
– Can be combined with Managed Office Phone System – click here for more information
– Can be combined with Business Line Rental 

(a) Pricing excludes VAT and assumes 18 month-contract (for 12-month contract add £3 per month)
(b) Cytel UK Engineer visit at your premises is charged at £85 plus VAT
(c) Office Broadband is offered subject to availability.
For Terms & Conditions click here.


Office Broadband Professional

Connect to the internet for unlimited use and an always-on internet connection

– Download at speeds of up to 24 Mbps, upload at up to 2.5 Mbps
– Unlimited usage
– Free wireless router
– Monthly Fee: £39.57
– Broadband Activation: £40 (once-off charge)
– Dynamic IP address standard, one static IP address provided free of charge, 4/8 static IP addresses £5/10 per month
– Can be combined with cytelbusiness and cytelbusiness.plus voice packages
– Can be combined with Managed Office Phone System – click here for more information
– Can be combined with Business Line Rental 

(a) Pricing excludes VAT and assumes 18 month-contract (for 12-month contract add £3 per month)
(b) Cytel UK Engineer visit at your premises is charged at £85 plus VAT
(c) Office Broadband is offered subject to availability.
For Terms & Conditions click here.

Managed Phone System

Let Cytel UK manage your telecoms with a professional and affordable phone system.

Your business will present a more professional image to your customers and clients by using sophisticated technology set up by Cytel UK at your office in a simple way to use and understand. We will take care of the technical detail while you focus on your business.

 

Improved Communications
Whether you operate from a home office, or operate a multi-site company, the CYTEL UK managed phone system can drastically improve your business’ communications. These are examples:

London Property Lettings Company

Using the Cytel UK Phone System this property lettings business has benefited from professional handling of incoming calls ensuring clients and sales enquiries always get through to the advisers irrespective whether they are in the office or out of the office. Making extensive use of the mobility-enhancing features of the Cytel UK phone system such as Simultaneous Ring, Remote Office and Call Transfer. The voicemail to email features also guarantees that all messages get through– no matter where they are

International Recruitment Agency

With Offices in Serbia and Cyprus and partner offices in the UK and the Middle East, this business has benefited by directing incoming enquiries between various overseas office locations and improved the success rate in matching overseas job vacancies to applicants. All office locations are connected seamlessly by the Cytel UK Phone System allowing free internal calls between offices.

Moving Premises Outside The Exchange Area?

Are you moving premises and want to keep your existing numbers? No Problem. Here at Cytel UK we have a solution ensuring you don’t need to change your numbers irrespective where you are moving to, anywhere in the UK or overseas.


Easy Set-Up

So you’ve got a company and you’re interested in signing up – but you don’t want to disrupt your business. How do you switch over to the Cytel UK Phone System? Can you keep your numbers? Of course! It’s as easy as 1, 2, 3! Call 0800 036 0078 and tell us your situation. Our specialists will obtain the relevant details to build the perfect phone system for your business.