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8 Ashfield Parade,
Southgate,
London, N14 5AB -
Freephone
0800 036 0078
+44(0)20 8882 5830 -
Mon - Fri: 09:00 - 17:00
Saturday: 09:30 - 12:30
Technical Support until 9pm
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What is line rental?
Line rental is the monthly charge you pay to the provider of your telephone line.
You can transfer your telephone line to CytelUK and enjoy all the benefits of the Cyta.talk Call Packages and CytelUK home line rental in one monthly bill.
How much will it cost to transfer?
Transferring your line rental to CytelUK from BT is free.
The monthly line rental charge is just 15.08 and it can be as low as £12.48 a month effectively if you pay annually. CytelUK also offers competitively priced line features such as Call Diversion, Choose to Refuse, Call Waiting; please see below a list of Line features available.
Will I be able to keep my number and line features?
Yes, your phone number remains the same and all your line features can be added once the line transfer is complete. You can add, remove or change the features on your line at any point.
Will I be forced to sign a contract?
The line rental service requires 30 days notice to be terminated, provided it is not part of a special offer or bundle that is bound to a contract.
What if I need a new Line?
CytelUK can arrange for a new line to be installed in your premises at very competitive rates. If a recently deactivated line is available and all the wiring is intact there will be no charge, otherwise the new line installation charge will be £102.00
What else can I get with my line
You can add,
Home Line Features
The following features are available with CytelUK Home line free of charge.
Service | Description |
141 | Dial 141 before your call to hide your number from the person you’re calling |
1470 | If you have permanent number withheld setup, dial 1470 to override it |
1471 | Informs you of the number of the last received call |
1475 | Removes the latest caller from your 1471 list |
Withhold all calls | Your number is never shown when you make a call |
Caller Display | See the number of the caller before you answer |
Extra Features
The following line features are charged at £1.50 a month – No long term contract
Service | Description |
Answer phone 1571 | Callers leave you a message if you don’t answer or if your line is engaged |
Anonymous Call Reject | Block calls from withheld or anonymous numbers |
Choose to Refuse | Stop unwanted or nuisance calls |
Call Waiting | Tells you when another caller is trying to get through while on the phone. |
Call Diversion | Divert your calls to another landline or mobile number |
3 Way Calling | Talk with two other callers at the same time |
Ring Back | Get an automatic call back from an engaged number |
For further details or assistance talk to us on our free phone number 0800 036 0078
